Terms and Condition

Products ordering
  • All prices are excluding delivery charges.
  • Cake designs are subjected to slight variations and availability of decorative accessories.
  • Cake colour and decorations may be subjected to slight variations from actual product due to possible discrepancies in photo to screen resolution.
  • Fresh fruits are seasonal and sweetness cannot be assured.
  • We reserve the rights to substitute, change, accept or reject any orders or cake designs.

  • Cancellation / Change of Date

    As all our cakes and pastry are specially prepared for your order, our bakers take great effort to prepare the ingredients and artwork. As such, we do not encourage any last minute cancellation. However, cancellation of order is permitted under the following conditions:

    7 days before Date of Collection/Delivery: 90% Refund OR Postpone Order 6 days – 4 days before Date of Collection/Delivery: 50% Refund Or Postpone Order 3 days before Date of Collection/Delivery: No Refund and No Postpone Order

    Kindly contact our customer service to process your cancellation. Please note that refund of payment may take up to 2-4 weeks for us to process. Postpone of order must not be later than 2 months from date of purchase.


    Exchange

    Items sold are not exchangeable.


    Changes in order

    Any changes pertaining to the order must be made at least 48 hours before delivery.


    Substitution

    Substitution may be necessary to ensure your order arrives on time. We will substitute a similar element of equal or greater value.


    Candles request

    Complimentary candles will be provided for every cake order when requested by customers. Please indicate the correct number of big and small candles required.


    Writings on the cake

    Customers may request for writings on the cake. Please indicate the wordings correctly upon placing your order. Do note that due to space constraint on the cake surface, lengthy wordings may not be accommodated. We reserve the rights to accept or reject any request of writings on the cake. It is customer’s duty to ensure that such requests are acknowledged.

    GIVE US A SHOUT

    (65) 6745 5706 / (65) 6745 9310


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